Don't forget to give your approval after you receive your order. As ŞEREN KUNDURA, the most important issue for us is your opinion about our product and service. We would be pleased if you could share your thoughts about the shopping and product reviews found on her account. Our products are delivered to you with the assurance of ŞEREN KUNDURA. Our branded products are 100% original and are guaranteed by the Manufacturer or Importer. If you have any production-related problems or complaints, it will be sufficient to contact us. RETURN PROCEDURES You need to create a return request via your account and submit the CARGO tracking number to the system. For your return and exchange transactions, you must send it together with all copies of the invoice. After sending your return or exchange product, you may be asked for the shipping code of the courier company, if necessary. Please keep your shipping code to avoid any problems. Have a nice day. All of our products are shot in a studio using professional equipment. There may be slight deviations between the product images and the original colors due to studio lights and the settings of the screen on which you are viewing the product.